Counter Methods to Try if QuickBooks Crash Com Error

QuickBooks performs remarkably well in managing the accounting of numerous small & medium-sized businesses across the world. The bookkeeping software assists users with tax filing and controlling their non-essential business expenses. Even after being the leading accounting software in the industry, QuickBooks is likely to suffer from internal errors like any other software. A similar issue, QuickBooks Crash Com Error, is being majorly reported by the users. If you are also dealing with this on your computer, continue reading the blog to discover the reasons you are being troubled by this issue and the steps you can take to fix it.

There are a number of reasons why your QuickBooks starts crashing on Windows 10 PCs, and you can implement several different solutions. However, if you do not want to deal with the hassle of troubleshooting this issue on your own, reach out to our helpline team at 855-955-1942

Why QuickBooks Desktop Starts Crashing on Windows 10

You might have experienced that QuickBooks is unable to open on your computer with Windows 10 or crashes a few seconds after running. This issue can be due to some misconfigured settings of the Operating System or interruptions from another application running on your computer. As soon as you click on the icon, your computer might freeze for some seconds, and the software will fail to run. You won’t be able to access QuickBooks until the issues are completely resolved.

Here’s Why QuickBooks has Stopped Working

Some of the possible reasons that may be responsible for a frequently QuickBooks has Stopped Working

  • QuickBooks is not compatible with the outdated Windows version of your computer.
  • QuickBooks wasn’t installed properly the last time due to which some program files are missing or corrupted.
  • The QBWUSER.INI file may be damaged, causing a failure in opening the software.

Solutions to Implement When QuickBooks Crashing on Windows 10

Here are some of the troubleshooting steps to help you counter the problem-

Solution 1- Launch Quick fix my program utility using the QuickBooks Tool hub

QuickBooks Tool hub offers various tools that help you fix day-to-day errors that can occur in the software, like file damage or network connection issues. Download the latest version of QuickBooks Tool hub from the official website and refer to the steps given below-

  1. Open the QuickBooks Tool hub on your computer.
  2. Click on Program Problems in the menu and select Quick Fix My Program.
  3. Let the process complete, and then reopen QuickBooks.

If you are still unable to open the software, move to the next solution.

For more information, you can read a blog: What is causing QuickBooks Payroll Not withholding Taxes?

Solution 2- Rename the QBWUSER.INI file

QuickBooks can also face issues while opening if the QBWUSER.INI file is missing or corrupted. Minor damages in this program file can be repaired by renaming the file. Go to the folder containing your QuickBooks files and follow the steps below-

  1. Right-click on the QBWUSER.INI file and select Rename from the options.
  2. Add .old at the end of the filename as an extension.
  3. Save the file with this new name and try to reopen QuickBooks.

The software will now open successfully without any issues.


We have reached the end of this blog that explains why your QuickBooks Crash Com Error and the methods you can try to fix this problem. We hope you executed the solutions and QuickBooks is running smoothly on your computer now. If you still face any issues while running QuickBooks Crash Com Error in Windows 10 or other versions, approach our QB helpline team at 855-955-1942 for instant troubleshooting help and assistance

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